Error code 0x80240438 is a Windows Update error that indicates an issue with accessing the Windows Update servers. Here's a step-by-step solution to resolve this error:
Step 1: Check Internet Connection
- Ensure that your computer is connected to the internet and has a stable internet connection. Verify that you can access websites and other online resources without any issues.
Step 2: Check Windows Update Service
- Press "Windows + R" on your keyboard to open the Run dialog.
- Type "services.msc" and press Enter to open the Services window.
- Scroll down to "Windows Update" in the list of services.
- Double-click on "Windows Update" to open its properties.
- Set the "Startup type" to "Automatic," and click on the "Start" button to start the service if it's not running.
- Click "OK" to apply the changes.
Step 3: Check Windows Update Settings
- Open "Settings" by pressing "Windows + I" on your keyboard.
- Go to "Update & Security" > "Windows Update."
- Click on "Check for updates" to manually search for updates.
- If updates are found, proceed with the installation.
Step 4: Run Windows Update Troubleshooter
- Windows has built-in troubleshooters that can help diagnose and fix update-related issues.
- Go to "Settings" > "Update & Security" > "Troubleshoot."
- Click on "Additional troubleshooters."
- Select "Windows Update" and click on "Run the troubleshooter." Follow the on-screen instructions.
Step 5: Check Firewall and Antivirus
- Temporarily disable your firewall and antivirus software and then try to update again. Sometimes, security software may interfere with Windows Update.
Step 6: Clear Windows Update Cache
- Open a Command Prompt as an administrator.
- Type the following commands one by one and press Enter after each:
- cmd
net stop wuauserv
net stop bits
rd /s /q C:\Windows\SoftwareDistribution
net start wuauserv
net start bits
Step 7: Check Proxy Settings
- If you are using a proxy server to connect to the internet, ensure that the proxy settings are configured correctly in Windows.
After performing these steps, try to update your Windows system again and check if the error is resolved. If the problem persists, you may need to seek further assistance from Microsoft Support or online forums to diagnose and resolve the issue. Or mail us on contact page for any kind of help.
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